Cookie Policy
Last updated: October 8, 2025
This Cookie Policy explains how Lotburk ("we," "us," or "our") uses cookies and similar tracking technologies when you visit or interact with our website at community-access.us. By continuing to use our site, you acknowledge the practices described in this policy.
1. What Are Cookies
Cookies are small text files placed on your device - computer, tablet, or mobile phone - when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to site operators. Cookies do not contain executable code and cannot carry viruses or install malware on your device.
Similar technologies include web beacons, pixel tags, local storage objects, and session storage. This policy covers all such technologies collectively referred to as "cookies."
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function. They enable core features such as page navigation, access to secure areas, and session management. The website cannot operate properly without these cookies, and they cannot be disabled without significantly affecting your experience.
2.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website - which pages are visited most often, how long users spend on each page, and whether they encounter error messages. All information collected is aggregated and anonymous. We use this data solely to improve how our website works.
2.3 Functional Cookies
These cookies allow the website to remember choices you make - such as your language preference, region, or login status - and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on content.
2.4 Targeting and Advertising Cookies
These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
3. Cookie Details
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Strictly Necessary | Maintains your active session across pages | Session |
| csrf_token | Strictly Necessary | Protects against cross-site request forgery | Session |
| user_prefs | Functional | Stores your language and display preferences | 12 months |
| auth_remember | Functional | Keeps you logged in between visits if selected | 30 days |
| _analytics | Performance | Tracks page visits and usage patterns anonymously | 24 months |
| _perf_data | Performance | Measures page load times and error rates | 6 months |
| ad_track | Targeting | Records browsing activity for relevant advertising | 12 months |
4. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies and they are subject to the privacy and cookie policies of the respective third parties. Third-party cookies may be used for the following purposes:
Analytics providers - to collect aggregated data on website usage and visitor behavior.
Payment processors - to enable secure transaction handling during checkout or enrollment.
Video hosting platforms - to deliver course content and track viewing progress.
Customer support tools - to enable chat functionality and support ticket management.
We encourage you to review the privacy policies of any third-party services you interact with through our platform.
5. How Long Cookies Are Stored
Cookies may be either session cookies or persistent cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device for a set period or until you delete them manually. The duration of each cookie we use is described in the table in Section 3.
6. Your Cookie Choices
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to refuse all cookies, accept only certain types of cookies, or notify you when a cookie is being set. Please refer to your browser's help documentation for instructions:
Note that restricting cookies may affect the functionality of our website. Certain features - particularly those requiring authentication or saved preferences - may not work correctly if cookies are disabled.
6.2 Opt-Out Tools
For analytics and advertising cookies, you may use opt-out mechanisms provided by the relevant third-party services. These tools typically set an opt-out cookie that prevents tracking. If you clear your cookies, you may need to opt out again.
6.3 Do Not Track Signals
Some browsers transmit "Do Not Track" signals to websites. Our website does not currently alter its data collection practices in response to such signals. We will update this policy if our approach changes.
7. Cookies and Personal Data
Some cookies we use may be associated with personal data, such as your account identifier or email address, particularly when you are logged in. In such cases, the collection and processing of that data is governed by our Privacy Policy, which describes your rights and our obligations with respect to personal information.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, applicable regulations, or our own practices. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.
Continued use of our website after any changes to this policy constitutes your acknowledgment of those changes.
9. Contact Us
If you have any questions about this Cookie Policy or how we handle cookies on our website, please contact us using the details below:
Lotburk
25-19 Borden Ave #216, Long Island City, NY 11101, United States
Email: info@community-access.us
Phone: +1 (954) 351-2120